Reach us by using the contact form on this website or send an email to contact@ampr.store - Our office in Germany is open Monday - Saturday.
You can easily cancel your order in the confirmation email you received. Alternatively you can just send us a quick email to contact@ampr.store and we will cancel your order for you.
If the product is malfunctioning or you simply don't like it, you can send it back to the address listed on the package.
To charge your iPhone battery case by Ampr, simply use your regular Apple Lightning cable. The same that you also use to charge your iPhone. You don't need any additional gear.
Yes, you can. Our iPhone battery case has a On-Off switch at the back. To start charging, press the button for a few seconds. The LED lights will signal you how much power is left in the case. Press the button again to switch it off and stop charging.
Depending on your iPhone model, you can use the battery case for a minimum of two full charges. If you switch on Airplane mode while charging, your phone will charge quicker.
Yes, you can. Our iPhone battery cases have the data-pass-through feature, which means you can plug your Apple headphones in and listen to music, as usual.
Yes, it does. Our iPhone battery cases have a full 360 degree bumper protection, that protects your phone from drops and crashes. Its edges also stand out over the screen, protecting it from shattering.
Yes, you can plug the battery case in to the power socket, while your iPhone is in the case. Our battery case support pass-through-charing, meaning the iPhone will be charged first and then the battery case.
No. You can use your camera's wide angle function as usual. The iPhone battery case does not limit the camera function in any way.
No. The battery case does not restrict your phone reception in any way.
